PRE-ORDER Q&A


When will I receive my pre-order?

We will begin shipping products on June 27thth. When products are shipped you will receive a confirmation e-mail confirming shipment. You will not be billed for the item until it ships. We will send you an email at the time of shipment as well.

How to Place a Pre-Order?

A pre-order is an order you place prior to the official release date of a product. You place a pre-order by entering all your details as if you were ordering the item, but you will neither receive the item nor be charged at this time. Your account will be debited when we're ready to deliver your item. At that time, you will receive a reminder email before you are charged.

How can I contact you?

If you have any questions, please visit our contact page for details or e-mail us at support@journeystrength.com