PRE-ORDER Q&A

Why are your products on pre-order?

The founder and creator of JOURNEYSTRENGTH, Rachael Adams, is currently playing professional volleyball in Istanbul, Turkey and will return to the USA after she and her team finishes playing in the finals of the Turkish League Championship.

She is so excited to share the new 2018 collection with you and will begin shipping immediately when she arrives back in the USA.
 
From now and until May 5th, individuals who purchase our pre-ordered items are guaranteed first delivery of these items.

When will I receive my pre-order?

We will begin shipping products on May 6th. When products are shipped you will receive a confirmation e-mail confirming shipment. You will not be billed for the item until it ships. We will send you an email at the time of shipment as well.

How to Place a Pre-Order?

A pre-order is an order you place prior to the official release date of a product. You place a pre-order by entering all your details as if you were ordering the item, but you will neither receive the item nor be charged at this time. Your account will be debited when we're ready to deliver your item. At that time, you will receive a reminder email before you are charged.

How can I contact you?

If you have any questions, please visit our contact page for details or e-mail us at support@journeystrength.com