Privacy Policy
Last updated: September 2026
JourneyStrength (“JourneyStrength,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, and protect your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the JourneyStrength website, subscribe to our emails, contact us, register for or participate in a JourneyStrength gathering, or otherwise interact with us online or in connection with our services.
1. Information We Collect
The information we collect depends on how you interact with JourneyStrength.
Information you provide directly
You may provide personal information when you:
subscribe to our email list or Monthly Check-In;
submit a contact or partnership inquiry;
register for or purchase a ticket to a JourneyStrength gathering;
communicate with us by email or through our website;
respond to surveys, feedback forms, or other JourneyStrength communications; or
otherwise choose to provide information to us.
This information may include your name, email address, phone number, company or organization information, and any other information you choose to provide.
If you purchase a ticket or product, payment information may be collected and processed by the applicable payment or ticketing provider. We do not generally store your full payment card information ourselves.
Information collected automatically
When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device type, operating system, referring website, pages visited, approximate location derived from your IP address, and information about how you interact with our website.
We may collect this information through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We may use personal information to:
provide and operate the JourneyStrength website and services;
communicate with you about your inquiries, registrations, purchases, or participation in JourneyStrength gatherings;
send you the JourneyStrength Monthly Check-In and other emails you have requested or consented to receive;
send occasional information about JourneyStrength gatherings, events, opportunities, or other updates that may be relevant to you;
understand how people use our website and improve its content, functionality, and experience;
plan, operate, and improve JourneyStrength gatherings and experiences;
respond to questions, requests, and partnership inquiries;
maintain the security and integrity of our website and services;
comply with applicable legal obligations; and
otherwise use information as permitted by applicable law.
We do not sell your personal information.
3. Email Communications
If you subscribe to the JourneyStrength email list, we may use your name and email address to send you communications from JourneyStrength.
Our regular editorial email is the Monthly Check-In, which may include a thoughtful question, something we're thinking about, and occasional updates about JourneyStrength.
We may also send important or relevant communications about JourneyStrength gatherings, including event announcements, registration information, reminders, changes, or other information related to an event you have expressed interest in or registered for.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Our email communications are managed through Kit. Kit processes subscriber information on our behalf in connection with providing its email marketing services. You can learn more about how Kit handles personal information in its privacy policy and data processing documentation.
4. Cookies and Analytics
Our website may use cookies and similar technologies that help the website function, remember preferences, understand website traffic, and improve your experience.
We may use analytics services, including Google Analytics or analytics provided by our website platform, to understand how visitors use our website.
Depending on the services and settings we use, these technologies may collect information such as your IP address, browser and device information, pages visited, referring sources, and interactions with the website.
You may be able to control or disable certain cookies through your browser settings or available cookie-consent tools. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar tracking technologies.
5. Third-Party Service Providers
We use third-party companies and services to help us operate JourneyStrength. Depending on how you interact with us, these may include providers for:
website hosting and website functionality;
email marketing and communications;
analytics;
event registration and ticketing;
payment processing;
forms and customer communications; and
other services necessary to operate JourneyStrength.
These providers may process personal information on our behalf or as otherwise described in their own privacy policies.
Examples may include Squarespace, Kit, and event or payment providers used for specific JourneyStrength services.
We encourage you to review the privacy policies of third-party services you interact with.
6. Third-Party Links
Our website and communications may contain links to websites, platforms, or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing them with personal information.
7. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and financial records, communicate with you, resolve disputes, comply with legal obligations, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and why we collected it.
You may contact us to request deletion of personal information, subject to applicable legal or legitimate business requirements.
9. Your Privacy Rights and Choices
Depending on where you live and the laws that apply to you, you may have rights regarding your personal information, which may include the right to:
request access to personal information we hold about you;
request correction of inaccurate information;
request deletion of personal information;
request restrictions on certain processing;
object to certain uses of your information;
withdraw consent where processing is based on consent; and
unsubscribe from marketing communications.
To make a privacy request, please contact us using the information below.
We may need to verify your identity before completing certain requests. Some rights may be subject to exceptions or limitations under applicable law.
10. International Data Transfers
JourneyStrength is based in Japan, and some of the third-party service providers we use may process or store personal information outside Japan, including in the United States or other countries.
Where required by applicable law, we take appropriate steps or rely on appropriate safeguards for international transfers of personal information.
For example, Kit provides contractual mechanisms and other safeguards for certain international transfers of subscriber information.
11. Children's Privacy
JourneyStrength's website and services are not directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to JourneyStrength, our services, technology, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how JourneyStrength handles personal information, please contact us at:
JourneyStrength
Email: info@journeystrength.com